Right to Return

You have the right to request a return within 14 days of receiving your order.

To exercise your right to return, please contact us at sk88.border@gmail.com and provide your order number and a clear statement that you wish to return your order. You are not required to provide a reason.

After notifying us, you must send the item back within 14 days. We will provide you with the return shipping address and instructions.

Condition of Returned Items

You may inspect and try on the item in the same way as you would in a physical store. Returned items should not be worn beyond what is necessary to check their size, nature and condition.

Please return the item with any original tags and packaging, where available. You may be responsible for any reduction in the item’s value caused by handling beyond what is necessary to inspect it.

As our products are pre-owned, any defects or signs of wear that were clearly described and shown in the product listing are not considered new damage or faults.

Return Shipping Costs

Customers are responsible for the direct cost of returning an item when exercising the 14-day right of withdrawal.

If the item is incorrect, damaged during delivery, or materially different from its description, we will cover the reasonable return shipping costs.

Please use a tracked shipping service and retain proof of postage until the return has been completed.

Damaged, Incorrect or Misdescribed Items

Please inspect your order after delivery. If you receive an incorrect item, an item damaged during delivery, or an item that is materially different from its description, contact us at sk88.border@gmail.com as soon as possible.

Please include your order number, a description of the issue and clear photographs where appropriate. Your statutory rights regarding defective or non-conforming goods remain unaffected.

Exceptions

Returns may not be available for:

• products made or personalized specifically for the customer;
• sealed goods that are not suitable for return for health or hygiene reasons after the seal has been broken;
• gift cards.

These exceptions apply only where permitted by applicable law. Products purchased at a discounted or promotional price remain eligible for return when required by applicable consumer law.

Exchanges

We do not offer direct exchanges because most of our products are unique and available in only one unit.

To obtain another item, return the original purchase and place a new order for the desired product, subject to availability.

Refunds

We will notify you after receiving and inspecting the returned item.

Approved refunds will be issued to the original payment method. For customers exercising the statutory right of withdrawal within the European Union, the refund will include the price paid and the cost of the least expensive standard delivery option offered for the original order.

We will process the refund no later than 14 days after receiving your withdrawal notice. However, we may withhold the refund until we receive the returned item or you provide evidence that it has been sent back, whichever occurs first.

Your bank or payment provider may require additional time to display the refund in your account.

If you have not received an approved refund after the expected processing period, please contact us at sk88.border@gmail.com.

Contact

For all return and refund enquiries, contact:

Email: sk88.border@gmail.com